Empowering Your Business with 24/7 Managed IT Solution
Global Standards, Local Expertise.
Scalable IT Support, Remote and Onsite Services for Your Growing Business.
Managed IT Services: Your
All-in-One IT Support Solution
Core Benefits:
- 24/7 Remote IT Support: Covering all time zones and available anytime, anywhere.
- Comprehensive IT Management: From monitoring to system administration and cybersecurity.
- Scalable Solutions: Support tailored to grow with your business needs.
Comprehensive Managed IT Services
to Drive Your Business Forward
Our Managed IT Services cover everything your business needs to ensure operational efficiency, security, and scalability.
SOC 2 Type 2 certified security protocols, including advanced endpoint protection, email filtering, and threat detection.
Our Global Service Desk provides 24/7 support for your end-users, resolving IT issues quickly and efficiently. Whether troubleshooting or answering technical questions, we’ve got you covered.
Scalable cloud solutions for streamlined business operations, ensuring you only pay for what you use.
Ensure business continuity with robust backup systems and disaster recovery solutions tailored to your business.
What Are Managed IT Services?
Managed IT Services involve outsourcing your IT operations to a trusted service provider like MotivIT. This proactive approach ensures your technology is always optimised, secure, and reliable. Instead of dealing with IT problems reactively, Managed IT Services focus on preventing issues, improving system performance, and enabling you to concentrate on your core business activities.
Our Service Options
We understand that every business is unique, so we offer flexible service options to meet your specific requirements:
Comprehensive IT management, from infrastructure to
end-user support.
Scalable services that adapt to your immediate needs,
without long-term commitments.
Partnering with your internal IT team to provide additional expertise and resources.
Tailor-made solutions that align with your business goals and budget.
What's Included in Our Managed IT Services?
At MotivIT, our Managed IT Services provide comprehensive support and solutions tailored to your business needs. Here’s what we include:
What Are the Benefits of Using a Managed Services Provider?
Partnering with MotivIT as your Managed Services Provider offers a range of benefits:
Eliminate the need for a large in-house IT team and save on recruitment and training costs.
Access expert assistance whenever you need it, minimizing downtime.
Stay protected with advanced cybersecurity measures tailored to your business.
Easily scale IT services to match your company’s growth.
Free up your internal resources to focus on strategic initiatives.
Gain access to the latest technologies & industry best practices without investing in training.
Flexible Subscription Plans to Match Your IT Needs
We offer a range of subscription plans designed to suit different business requirements and budgets. Each plan includes access to our global IT support network, advanced cybersecurity, and more.
MOST POPULAR
STARTER
Per device
$29/mo
Includes:
MANAGED IT SERVICES
- Servers
- Network Devices
- Workstations
- CYBERSECURITY
- Endpoint Protection
- Patch Management
GLOBAL SERVICE DESK
- 8/5 Support Hours
- Service Requests 1
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Account Manager
MOST POPULAR
STANDARD
Per user
$69/mo
All of Starter, and:
MANAGED IT SERVICES
- (1) Server
- UNLIMITED Network Devices 2
- (1) Workstation
- (1) M365 Business Standard 3
- Vendor & Asset Management
- CYBERSECURITY
- Email Spam Filtering
- Multi-Factor Authentication (M365 only)
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Account Manager
- Quarterly Business Reviews
MOST RECOMMENDED
PROFESSIONAL
Per user
$129
/mo
All of Standard, and:
MANAGED IT SERVICES
- (3) Servers
- CYBERSECURITY
- Advanced Endpoint Protection
- Advanced Email Spam Filtering
- Email Encryption
- Password Management
- Firewall Hardening
- Disk Encryption
- Security Awareness Training
- Dark Web Scanning (3 Domains)
- Email Phishing Campaigns (Bi-Annual)
- Advanced Multi-Factor Authentication
- IT Security Risk Assessment
- Disaster Recovery Plan
- Vulnerability Scanning & Remediation
- Information Security Policies
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Dedicated Account Manager
- Quarterly Business Reviews
ADVANCED
Per user
$179/mo
All of Professional, and:
MANAGED IT SERVICES
- (5) Servers
- CYBERSECURITY
- Advanced Endpoint Protection with EDR
- Dark Web Scanning (5 Domains)
- Email Phishing Campaigns (Quarterly)
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Dedicated Account Manager
- Quarterly Business Reviews
CUSTOM
Request for Proposal
We also provide customized Request for Proposal (RFP) for organizations with specific requirements
MOST POPULAR
STARTER
Per device
$26/mo
Includes:
MANAGED IT SERVICES
- Servers
- Network Devices
- Workstations
- CYBERSECURITY
- Endpoint Protection
- Patch Management
GLOBAL SERVICE DESK
- 8/5 Support Hours
- Service Requests 1
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Account Manager
MOST POPULAR
STANDARD
Per user
$62/mo
All of Starter, and:
MANAGED IT SERVICES
- (1) Server
- UNLIMITED Network Devices 2
- (1) Workstation
- (1) M365 Business Standard 3
- Vendor & Asset Management
- CYBERSECURITY
- Email Spam Filtering
- Multi-Factor Authentication (M365 only)
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Account Manager
- Quarterly Business Reviews
MOST RECOMMENDED
PROFESSIONAL
Per user
$116
/mo
All of Standard, and:
MANAGED IT SERVICES
- (3) Servers
- CYBERSECURITY
- Advanced Endpoint Protection
- Advanced Email Spam Filtering
- Email Encryption
- Password Management
- Firewall Hardening
- Disk Encryption
- Security Awareness Training
- Dark Web Scanning (3 Domains)
- Email Phishing Campaigns (Bi-Annual)
- Advanced Multi-Factor Authentication
- IT Security Risk Assessment
- Disaster Recovery Plan
- Vulnerability Scanning & Remediation
- Information Security Policies
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Dedicated Account Manager
- Quarterly Business Reviews
ADVANCED
Per user
$161/mo
All of Professional, and:
MANAGED IT SERVICES
- (5) Servers
- CYBERSECURITY
- Advanced Endpoint Protection with EDR
- Dark Web Scanning (5 Domains)
- Email Phishing Campaigns (Quarterly)
GLOBAL SERVICE DESK
- 8/5 Support Hours
- UNLIMITED Service Requests 4
NETWORK OPERATIONS CENTER
- 24/7/365 Remote Monitoring & Management
- Monthly Maintenance
- MotivIT ONE
- Centralized Client Portal
- Dedicated Account Manager
- Quarterly Business Reviews
CUSTOM
Request for Proposal
We also provide customized Request for Proposal (RFP) for organizations with specific requirements
1 Starter plan provides basic cybersecurity protection and monitoring. All service requests will be billable at standard rates.
2 Unlimited network devices includes all networking equipment within a single office location, up to reasonable limits (firewalls, routers, switches, wireless devices, and network printers).
3 Microsoft 365 Business Standard includes business email and Microsoft 365 apps accessible on web, mobile, and desktop (Word, Excel, PowerPoint, Outlook, Teams).
4 Unlimited service requests cover day-to-day support tasks within reasonable limits and excludes project-based work.
Additional Services for Your Specific Needs
We offer both onsite and remote support services globally (USA and China) to handle complex IT issues that require specialized attention.
| Location | Service | Rate |
|---|---|---|
| Global (USA) | Onsite (Standard) | $150/hour (Next Business Day, 2-hour min.) |
| Remote (Standard) | $100/hour (Next Business Day, 1/2 hour min.) |
Seamless IT Onboarding in 30 Days
We follow a structured 30-day onboarding process that ensures your business IT infrastructure is set up efficiently and with minimal disruptions. From the initial consultation to system implementation, our dedicated onboarding team works closely with you to ensure every detail is aligned with your business needs.
Reach Us Anytime, Anywhere
We offer multiple channels for technical support to ensure you can reach us whenever you need assistance.
Direct access to your Technical Account Manager (TAM).
Manage your IT infrastructure using our MotivIT ONE portal.
Reach our team at servicedesk@motivit.com or chat with us on our website, WhatsApp, or WeChat.
Call us for immediate support at +1 877 350 3300 (Option 1).