MotivIT – Managed IT Services Provider | BPO Solutions

Efficient, Expert Virtual
Assistants for Every Task

Boost Productivity with Managed VAs Tailored to Your Industry.
From Healthcare to Real Estate. We've Got You Covered.

Managed Virtual Assistants: The Smart Solution for Growing Businesses

MotivIT’s Managed Virtual Assistants (VAs) offer you a seamless extension to your team, expertly trained to handle industry-specific tasks. Whether it’s admin work, customer service, or specialized support in fields like healthcare, real estate, or finance, our VAs are fully managed, ensuring high performance and accountability.

Core Benefits:

Industry-Specific Expertise: VAs trained for industries such as healthcare, real estate, mortgage, and more.

24/7 Availability: Whether you need support during business hours or round the clock, we ensure your business stays operational.
Fully Managed: We handle recruitment, training, and management, so you get all the benefits without the hassle.
Scalable Solutions: Add or reduce VAs as your business needs evolve.

Our Managed VA Services

Our Virtual Assistants are skilled across a range of tasks, offering flexible and scalable support for your business. Whether you need help with administrative tasks, customer support, or specialized roles, we have the right VA for you.

Administrative Support

Let our VAs handle your day-to-day administrative tasks, from scheduling appointments to managing emails and reports.

Customer Service

Deliver top-tier customer experiences with VAs trained to manage your inbound calls, chat, and email support, ensuring timely and effective communication.
Industry-Specific Support

Our VAs specialize in:

Healthcare: Patient management, medical billing, appointment scheduling.

Real Estate: Property listings, client follow-ups, virtual tours coordination.

Finance & Mortgage: Loan processing, documentation, and client communication.
Social Media & Marketing

Stay ahead of the game with VAs who can handle your social media accounts, content posting, customer engagement, and marketing campaign assistance.

Flexible Plans to Suit Your Business Needs

We offer competitive pricing models for our VA services, designed to provide flexibility and scalability for businesses of all sizes.

SHARED

Per agent

$1,200/mo

SERVICE MODEL

Support Resource
Shared access to a team of VAs, supporting multiple clients 1

Workload Flexibility
Flexible workload management, perfect for businesses with varying needs

Specialization
Multi-skilled team, offering diverse expertise for various tasks

Scalability
Easily adjust VA resources based on evolving needs

Communication
Shared resources, suitable for general tasks and overflow support

Cost Efficiency
Lower cost, sharing resources while maintaining high service standards

AVAILABILITY & WORK HOURS

Availability
8/5 availability during business hours 2

LEAVE & BENEFITS

Leave and Benefits
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. 2

DEDICATED

Per agent

$1,800/mo

SERVICE MODEL

Support Resource
One dedicated VA assigned exclusively to your business 1

Workload Flexibility
Full-time availability, handling all your business-specific tasks

Specialization
A dedicated VA fully trained to meet your business’s unique processes and requirements

Scalability
Fixed, reliable support with a personal VA integrated into your workflow

Communication
Direct communication with your dedicated VA, fostering strong collaboration

Cost Efficiency
Higher investment for personalized, exclusive assistance and efficiency

AVAILABILITY & WORK HOURS

Availability
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours 3

LEAVE & BENEFITS

Leave and Benefits
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence. 2

SHARED

Per agent

$1,080/mo

SERVICE MODEL

Support Resource
Shared access to a team of VAs, supporting multiple clients 1

Workload Flexibility
Flexible workload management, perfect for businesses with varying needs

Specialization
Multi-skilled team, offering diverse expertise for various tasks

Scalability
Easily adjust VA resources based on evolving needs

Communication
Shared resources, suitable for general tasks and overflow support

Cost Efficiency
Lower cost, sharing resources while maintaining high service standards

AVAILABILITY & WORK HOURS

Availability
8/5 availability during business hours 2

LEAVE & BENEFITS

Leave and Benefits
No annual leave, personal leave, or emergency leave. Shared VAs do not receive leave benefits, this ensures continuous service without interruptions. 2

DEDICATED

Per agent

$1,620/mo

SERVICE MODEL

Support Resource
One dedicated VA assigned exclusively to your business 1

Workload Flexibility
Full-time availability, handling all your business-specific tasks

Specialization
A dedicated VA fully trained to meet your business’s unique processes and requirements

Scalability
Fixed, reliable support with a personal VA integrated into your workflow

Communication
Direct communication with your dedicated VA, fostering strong collaboration

Cost Efficiency
Higher investment for personalized, exclusive assistance and efficiency

AVAILABILITY & WORK HOURS

Availability
Follows your business hours, including weekends or holidays, with overtime billed separately for non-standard hours 3

LEAVE & BENEFITS

Leave and Benefits
Includes annual leave, personal leave, and emergency leave. No replacement coverage during absence. 2

1 Both Shared and Dedicated VA services are subject to predefined tasks as outlined in the service agreement. Any requests outside of the agreed scope will require additional discussion and potential adjustments to the plan or pricing.
2 Shared VAs are not entitled to leave benefits, and support is only available during regular business hours (Monday to Friday, 8 AM – 5 PM). No replacement coverage is provided for Dedicated VAs during leave.
3 For Dedicated VA plans, work performed outside regular business hours, including weekends and public holidays, will be billed as overtime.

Global Standards, Local Expertise

Our Managed Virtual Assistants are handpicked, vetted, and trained to meet your exact needs. With our world-class office infrastructure, 24/7 IT support, and stringent SOC 2 Type 2 data security standards, we ensure your business receives the best virtual assistant service in the market.
24/7 IT Infrastructure Support
Our office is equipped with a power generator, multiple WAN circuits, and SD-WAN for uninterrupted connectivity.
Data Security
All VAs operate under strict SOC 2 Type 2 standards, ensuring the security and confidentiality of your information.
Remote but Reliable
Your VAs work from our secure, fully managed office in the Philippines, ensuring professionalism and reliability.

Seamless Onboarding for Managed Virtual Assistants

Getting started with our Managed VA service is simple and efficient. We ensure a smooth transition, so your VA can begin delivering value from day one.

1

Discovery & Proposal
We start with an initial consultation to understand your business needs and recommend the right VA solutions.

2

VA Selection & Training
Based on your requirements, we assign and train a VA (or team of VAs) with the necessary skills and experience to match your needs.

3

Onboarding & Support
Your VA starts working with you immediately after the onboarding process. We provide continuous support, monitoring, and performance management to ensure optimal results.

Common Questions About Our Managed VAs

What’s the difference between a Shared VA and a Dedicated VA?

A Shared VA works with multiple clients and is ideal for businesses needing part-time help. A Dedicated VA works exclusively for you, with full-time availability and flexibility.

Yes! Our services are highly scalable. You can add or reduce VAs as needed to match your business growth.

Absolutely. We offer industry-specific VAs with experience in healthcare, real estate, finance, and more.

Supporting You Every Step of the Way

We offer multiple channels for technical support to ensure you can reach us whenever you need assistance.

Dedicated Account Manager
Your point of contact for all queries.
Client Portal
Track your VA’s performance and progress via MotivIT ONE.
Email & Live Chat
Reach us anytime at servicedesk@motivit.com for quick assistance.
Hotline
Call us for immediate support at
+1 877 350 3300 (Option 1).

Let’s Empower Your Business with Expert VAs

Our Managed Virtual Assistants are ready to provide you with the support you need to grow and scale your business. Whether it’s administrative tasks, customer service, or specialized industry support, we’re here to help.